Privacy Policy
Last updated: 11 April 2026
Vortara Technologies (SMC-Private) Limited ("Vortara", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit vortara.net or use any of our products.
1. Information We Collect
We collect information you provide directly, including:
- Name, email address, phone number when you contact us or sign up
- Business name and type for product onboarding
- Usage data and activity within our applications
- Payment information (processed securely via third-party providers)
2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our software products
- Respond to your inquiries and provide customer support
- Send product updates, announcements, and relevant communications
- Improve and develop our products based on usage patterns
- Comply with legal obligations under Pakistani law
3. Data Security
We implement industry-standard security measures including SSL encryption, secure data storage, and regular backups. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our platform, subject to confidentiality agreements.
5. Cookies
We use cookies to improve your browsing experience and analyze website traffic. You may disable cookies through your browser settings, though some features may not function correctly.
6. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at [email protected].
7. Governing Law
This Privacy Policy is governed by the laws of Pakistan, including the Prevention of Electronic Crimes Act (PECA) 2016 and relevant data protection regulations.
8. Contact Us
For privacy-related questions, contact: [email protected] or write to Vortara Technologies (SMC-Private) Limited, Rawalpindi, Punjab, Pakistan.